Accountability in the workplace is a necessity, yet it is part of the pain points that both employers and employees should address if they want to achieve specific objectives. So, what is a culture of accountability? How does it benefit your organization? How can you cultivate it within your firm?
Related reading: Managing Change in a Healthy Way
What is accountability in work?
A culture of accountability is a discipline that focuses on assuming responsibility for one's actions when pursuing particular goals. Embracing accountability in the workplace will ultimately promote high productivity.
What are the benefits of workplace accountability?
Generally, every employee has specific goals for every department and employee within their establishment, and workplace accountability is what facilitates the achievement of the same. Creating a culture of workplace accountability will help workers more clearly understand expect ions, take ownership of results and boost team collaboration. In more practical terms it means that all workers will show up for shifts, their roles are well-defined, and meeting deadlines will be less challenging as well.
When every employee within your organization becomes accountable, then, the expansion of your operations will be visible.
Tips for creating a culture of workplace accountability
Since there are divergent views at the workplace from various individuals, instilling a culture of accountability is quite challenging, but that should not be an excuse for overlooking the necessity of this best practice. Workplace accountability will not only promote business success, but it will also maintain transparency and boost the morale of your workforce.
Everyone within your company needs to understand the importance of becoming accountable for you to develop a workplace that upholds the same. Here are some tips on how you can instill workplace accountability.
1. Define responsibilities of every employee
If your employees do not know what they are responsible for, they can never meet your expectations and those of your clients, let alone exceeding them. Defining the role of every worker clearly and delegating responsibilities is the first step towards helping your staff members understand what you expect from each of them.
You should also set realistic expectations for the tasks you delegate to every employee.
2. Set goals
Once the onboarding process is complete, and your staff members understand their respective responsibilities, the next step is helping them to set individual and measurable goals. The business goals you set for every employee should be in line with their respective role and include metrics to help them measure their performance over time.
3. Issue progress updates
Staff members draw their motivation from various sources, including details on their progress towards achieving specific objectives. Progress update details can come from information about ongoing projects, customer surveys, key listening posts with critical stakeholders, among others. However, feedback from the employer is perhaps the best option when it comes to progress updates.
As you shed light on the progress of every worker, focus on the impact they are making towards the achievement of the goals in place.
4. Blend development, learning, and growth
Employees value a working environment where they can grow. If you focus on the development and the growth of your staff members by allowing them to learn, it will help them overcome the barriers of reaching your business goals. Blending development, learning, and growth is a holistic approach towards creating a culture of workplace accountability.
5. Acknowledge and celebrate achievements
Rewarding employee achievements will motivate your members of staff to give their best. When top-performing individuals realize that you value and acknowledge their efforts, they will also strive to become a responsibility role model, which their colleagues can emulate. Take time to identify, celebrate, and learn from the achievements of your workers because it encourages them to raise the bar.
Workplace accountability will help you develop a reliable team within your firm as an employer, which will improve the image of your enterprise as well. Adopting the strategies above will result in the creation of a culture of accountability in your workplace, which will set you apart from the rest.
Are you ready to build accountability into your business?
Focused Energy can help transform your workplace culture from one of passive disengagement to one in which every employee is committed, productive and accountable can be a game changer for your business, boosting engagement, retention and productivity.
If you need more details on how to create a culture of workplace accountability, contact us today!